FAQ’s
Do I need a Power BI licence to use your service?
Not for the Lite version—we host and embed the dashboards for you. For the Full service, a Power BI Pro or Embedded licence is required depending on access needs.
What kind of data do you work with?
We handle Excel, CSV, SQL, SAP exports, SharePoint files, and ERP/MRP data from warehousing, logistics, and manufacturing systems.
How often are dashboards updated?
Lite dashboards update when you upload a new file. Full service dashboards refresh on a schedule or in near-real time, depending on the data connection.
Can we start small and upgrade later?
Yes—many clients begin with the Lite model and move to full automation once the value is proven.
How secure is my data?
We use secure, client-specific SharePoint sites or Azure pipelines. Access is restricted, and data is never shared across clients.
Who owns the dashboards and dataflows?
You retain full ownership. We build them for your use and can support internal handover at any point.
How long does setup take?
Lite setups typically complete in ~4 weeks. Full service projects average 6–8 weeks depending on complexity and access.
Can I customise the dashboards?
Yes—all dashboards are tailored to your KPIs. We also train your team to explore and modify reports as needed.
What happens if we change systems or file formats?
We’ll adjust the mapping logic or data pipeline to keep your dashboards working smoothly—this is part of our ongoing support.
Do I need to meet regularly with you?
No—we’ve designed the onboarding and delivery process to require minimal meetings. You stay in control while we handle the build.